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Banks · Virtual POS & Merchants

Paynion MerchantHub

Onboard merchants faster and run virtual POS operations from one panel.

Paynion MerchantHub is a modular platform that gives banks ready-made virtual POS infrastructure, merchant management and operational support — including onboarding and error management. Offered free to banks — payment is based only on usage, enabling fast deployment, low risk and no upfront cost.

Built for

  • Banks
  • Participation banks
  • Acquiring teams
  • Merchant operations teams
Paynion MerchantHub
Why it matters

The problems we solve

“Onboarding a merchant takes far too long”

Applications, document checks, pricing and integration move across different teams and systems — and waiting merchants turn to another bank.

How we solve it

MerchantHub runs every step from application to go-live in one flow, with operational support for onboarding and error handling.

“Merchants call us for every small question”

Payment status, payout dates or adding a new user — simple requests keep landing on the bank's support and operations teams.

How we solve it

With the merchant portal, merchants see their data in real time and manage transactions, payouts and users themselves.

“A new virtual POS stack needs a big investment”

Building from scratch or replacing a legacy system means high upfront cost and a long project.

How we solve it

MerchantHub is ready-made infrastructure, free to banks and paid per usage — without rebuilding your core systems.

How it works

  1. 1

    Application

    The merchant applies through a digital channel, and the application lands in the bank's panel.

  2. 2

    KYC/KYB & risk review

    Identity, company documents and risk checks are completed in line with the bank's policies.

  3. 3

    Pricing & contract

    The bank sets merchant-specific commission and payout terms and finalises the agreement.

  4. 4

    Integration or payment link

    The merchant connects via payment APIs, or starts selling straight away with payment links.

  5. 5

    Go live

    Card, QR and wallet payments start flowing, with our team on hand for any setup issues.

  6. 6

    Settlement & reconciliation

    Payouts, settlements and reconciliation are tracked in the panel by both the bank and the merchant.

What you get

Ready virtual POS

Accept card payments alongside QR and wallet payments on a ready-made infrastructure.

Merchant portal

Merchant teams manage users, mail orders and POS devices on their own.

Digital channel services

Real-time transaction data, payout tracking and self-service access for merchants.

Banking management

Central control over pricing, merchant monitoring and early block release.

Payment APIs

Connect merchant websites, apps and systems through virtual POS, QR and wallet APIs.

Call-centre & WhatsApp support

Our operations team supports merchants over the call centre and WhatsApp, from setup to resolving live issues.

Value delivered

  • Reduce time-to-launch for new merchant programs
  • Single dashboard across acquiring, settlement, and reporting
  • No upfront cost — pay only for active usage

Use cases

Getting small online merchants live

A bank's acquiring team wants to give virtual POS to small businesses starting online, but each application gets stuck in a long integration process.

Outcome

Merchants start with payment links or ready APIs and begin selling quickly, while the bank manages every application from one panel.

Best for: Banks, SME-focused acquiring teams

Self-service for corporate merchants

A retail chain's finance team tracks branch transactions and payouts by asking its bank relationship manager for reports.

Outcome

In the portal, the team defines its own users, monitors transactions and payouts in real time, and manages mail orders and POS devices.

Best for: Corporate merchants, bank operations teams

Adding QR and wallet payments

A bank wants its merchants to accept QR code and digital wallet payments alongside cards, without running separate systems.

Outcome

With MerchantHub's payment APIs, card, QR and wallet payments run on the same infrastructure and report into one panel.

Best for: Banks, acquiring product teams

Rewarding strong merchants with better terms

A bank wants to offer its best-performing merchants tailored commission rates and earlier access to their funds.

Outcome

From the management panel, the bank sets pricing per merchant, manages early block release rules and monitors the results.

Best for: Acquiring pricing and product teams

How to work with us

Ready-made infrastructure

Use a ready virtual POS and merchant management stack instead of building one from scratch.

Usage-based model

Free to banks with no upfront investment — you pay only for actual usage.

Fits your existing systems

MerchantHub connects to your current banking systems, so nothing in your core has to be rebuilt.

Strategic advantage

MerchantHub helps banks scale merchant onboarding without rebuilding their core systems — modular, fast to deploy, and built for regulatory environments.

Frequently asked questions

What does MerchantHub cost the bank?

MerchantHub is offered free to banks; payment is based only on usage. Talk to our team for the details of the commercial model.

Do we need to replace our core banking systems?

No. MerchantHub is modular and integrates with your existing systems, so you can launch without rebuilding your core.

Which payment methods can merchants accept?

Card payments via virtual POS, plus QR and wallet payments. Merchants can integrate through APIs or start with payment links.

Do you support merchant onboarding and error handling?

Yes. Our operations team supports the bank from merchant setup through to resolving issues once merchants are live.

Who is responsible for KYC and risk decisions?

Merchant acceptance, KYC/KYB and risk decisions stay with the bank under its own policies; MerchantHub provides the flows and tools to run them.

Let's launch your first product without touching your existing systems

Tell us which product you want to start with — we'll shape the PoC together.